Stay in touch with friends and loved ones with Reliance Telephone. Please give us a call at 1-800-896-3201 to establish an account. Our hours are 9:00am to 6:00pm Central Time 7 days a week. If you call outside those hours you can leave your information and a customer service representative will call you back.
If you have received one call or no calls and you think a friend or family member is in jail you will have to set up a direct billing account. All customers must establish a minimum $35.00 prepayment directly with Reliance Telephone.
The first time you hear from a detained person, may be your last. To guarantee future calls, please call our 1-800-896- 3201 customer service number to establish a direct billing account with Reliance Telephone.
To immediately establish an account with us today, call us at 1-800-896-3201 and have a credit card ready, or ask for instructions on how to make alternate forms of prepayment. Credit card payments are the quickest way to establish an account and we accept VISA, AMERICAN EXPRESS, DISCOVER, and MASTER CARD. We also accept Western Union, Money Gram, Checks, Debit Card, Cash, and Wire Transfers.
When you make a payment on a telephone account we must verify your current address and billing information prior to activating the account. Call 1-800-896-3201
Some credit cards will require additional verification. If this verification is requested, you must file a Credit Cardholder Letter of Acceptance.
We accept the following methods of payment:
Moneygram Express Payment Information
Western Union QuickCollect
Reliance Telephone inmate call costs are as follows: